Shipping Policy

Order Processing

• All orders are processed within 7-14 business days (excluding weekends and holidays).
• Once your order has been processed and shipped, you will receive an email with tracking information.
• Processing times may vary during peak seasons, promotions, or high order volumes.

Shipping Methods & Estimated Delivery

• Standard Shipping: Estimated delivery within 7-14 business days.
• Expedited Shipping: Estimated delivery within 7-10 business days.
• International Shipping: Delivery times vary by destination and customs processing.

Please note: Delivery estimates do not include processing times and may be affected by unforeseen delays.

Shipping Costs

• Shipping fees are calculated at checkout based on the destination and selected shipping method.
• International orders may be subject to additional customs fees, duties, or taxes, which are the responsibility of the customer.

Tracking Information

• Once your order is shipped, a tracking number will be provided via email.
• Tracking updates may take 24-48 hours to appear in the carrier’s system.

Lost, Stolen, or Delayed Packages

• Prestige Luxxx is not responsible for lost, stolen, or delayed packages once they have been shipped.
• If a package is marked as delivered but has not been received, check with your neighbors or local post office.
• Any claims for lost or stolen packages must be filed directly with the shipping carrier.

Incorrect Shipping Information

• Customers are responsible for providing accurate shipping information at checkout.
• Orders shipped to incorrect or undeliverable addresses due to customer error will not be refunded.
• If a package is returned due to an incorrect address, the customer must pay for reshipping.

Shipping Delays & Customs

• Prestige Luxxx is not responsible for shipping delays caused by carrier issues, weather conditions, or customs clearance.
• International shipments may experience extended delivery times due to customs processing.

Damaged Packages

• If your package arrives damaged, you must contact the shipping carrier to file a claim.
• Prestige Luxxx does not provide refunds or replacements for shipping-related damages.

Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will be reflected on this page.

Contact Information

For any shipping inquiries, please contact us at prestigeluxxx@gmail.com.

Thank you for shopping with Prestige Luxxx!

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